Customer Experience

We get so caught up in our day to day running of a business that we very often forget what is truly important to the success of our business. What is it that will make our business successful and grow? Look, most of my talks and what I do revolve a lot around leadership and … More Customer Experience

Leadership Revisited

There has never been a greater time for us to be focused on cultivating leadership, right at ground roots level. Let’s face facts, strong, moral and ethical leadership is hard to come by in our modern day chaos. Where do we find these leaders. The leaders we yearn for and need so much! Firstly, let’s define … More Leadership Revisited